Burnout prevents us to keep going. Only be regular effective reset and minimizing stress can we combat burnout.
Monday. I used to start early, around 5:00 AM US Eastern so I could get some work done before more people at work start logging in and asking for my attention. However, that was rarely the case. As soon as I logged in, a few minutes later, my boss would send me a message wanting to talk and discuss items and tasks he wanted me to complete.
That was a good thing because we were prioritizing tasks for the week. The purpose was to be more purposeful with our time and be able to finish what we were aiming for the week.
Monday. 12:00 PM US Eastern. My boss would send me a message asking for something else. This new thing took priority over what was discussed at the start of the day. This new task is not part of our week’s priority list. It was an urgent task that needed to be done right away.
So I dropped whatever I was doing and did that.
Tuesday. Wednesday. Thursday. Same thing. There were urgent questions that needed answers right away. There were things that needed completion right away. It took priority over everything else. Everything else took a step back, deprioritized, and went back to to-do list.
Friday. Well, exhausted from the long hours the previous days and nowhere near completing the work that was discussed on Monday.
Over the weekend, instead of resting, my mind kept thinking about the unfinished work that would need to be attended to the following week.
No surprise. The following was the same. New work. Longer hours. Squeezing work in every empty time in the calendar. Back-to-back meetings. Hundreds of emails. Dozens of chats. I have to attend to everything. Everything seemed to be urgent, a priority, a requirement, and important. Although, I knew it is all about prioritization, however, in reality, my priority is not the priority of anyone else.
In effect, while I juggled everything and reassessed which ones needed to be done, it led me to a feeling of being unfulfilled. What did I really accomplish that week? Was I productive? Why did I feel exhausted?
Burnout at 100%
This article by Greg Mckeown entitled “To Build a Top Performing Team, Ask for 85% Effort” published in Harvard Business Review talked about how people at work experience burnout which results in people leaving or poor performance.
Please take time to read it as it gives good insight, especially for leaders as these are what is prevailing in the workplace right now.
There are good points raised in this article and I will be focusing on and discussing some of them which I have personally experienced and seen in the course of my career.
I. Mind reset
There was this company that I previously worked for that set up a mental health break during the course of the day. At a certain point in the day, for about 30 seconds to one minute, a calming video of nature instructs the person watching it to take a breath, and relax. The aim is to reset the mind from the stress of work and resume rejuvenation after watching the video and following the instructions.
For me, this is not effective in addressing burnout and taking care of mental health.
While this is a good thing, the reset is a break from a stressful workplace environment, it is a band-aid and does not address the problem at its source – working too much.
Maximizing the time of employees to produce, in a sense, maximizing their productivity, is equivalent to too much. Yes. The 100% is too much. Why? Because employees are people not machines and maximizing the time they are being paid is similar to treating them as machines in a factory that must follow a strict process and time for maximum output.
II. Compensating the hours
There are days when employees need to extend beyond their 8 hours in the office. Some are paid overtime. Some are to be compensated some other days by working fewer hours. And some, well sad to say, are not paid but still more hours must be given.
A day in the week that is longer than any other day would start exhausting a person. Even if there would be a day that is shorter, that would not effectively help the person they recover the energy, both mentally and physically, that person gave on a long day.
Maybe a one-time off. But that one time becomes a regular thing. And that is not a good thing.
I once heard in a meeting I had with leaders that they had been working for the past twelve hours. There were just meetings they needed to attend to and projects they needed to see to completion. I was never a fan of that. Maximizing an employee and asking for more and rewarding the person with a nice bonus and nice salary bump or even promotion does not help. It is again a temporary solution.
Why do we even ask people to do more and they are paid less than that? We should start implementing “hard stops”. If the day is done, then anything else will be continued some other day.
III. Priority vs urgent
ASAP. Urgent. Need. I heard and used these words multiple times. The purpose of using these words in the workplace is to emphasize the importance of the task, it is time-bound, and must be done as quickly as possible.
Well, everything is urgent, right?
While I understand that there will always urgent tasks that need immediate attention, the question we should ask in the first place is why it becomes urgent.
Companies race and compete with one another. To ensure profits are met and stock prices go up, initiatives are done in a time-bound manner. Everything that is being done is to get more revenue, minimize costs, and raise the value of the company. This approach to business creates a highly stressful environment for everyone. Everything becomes a priority. Everything becomes urgent. Everything must be done now.
Thus, the concept of prioritization is not really implemented because urgent tasks become a priority. The important things are left out and are to be done some other time. And in effect, those important things become urgent eventually which also lead to burnout.
What could we do?
Leave some room
Here is what I think companies should do.
Stick to what is important. We could combat burnout if we focus on those things and never deviate. When employees know what they need to put focus and attention on, and where they need to put their efforts and hours, they become more productive and fulfilled. I understand that there will always be urgent tasks that we can not deny will happen.
However, too many urgent tasks are a reflection of poor leadership. How a leader sees what could happen in the future and anticipates that, takes a more directional approach in handling the business and leading the organization.
Additionally, do not race. If companies focus on racing to meet revenue targets or increase company value, the very purpose of the work is forgotten. It becomes all about the money. Well, it is a business so profit comes first. And that should change.
Lastly, stop asking for more hours. Focus on output. Focus on quality products and services. If the day is done, it is done. Just stop. The work can continue tomorrow or some other time. The concept of seizing the day and there is no other time than now does not apply in dealing with employees. Why ask for more and not pay more?
These I think could a high-level approach be.
While the small teams in an organization can do small things.
- Leaders should not maximize their teams. Leaders should just be endorsing a maximum of three tasks per day. Then let the employee do what he thinks is best. This gives the employee some room to think, own, and be accountable.
- Leaders should implement hard-stop. If the day is done, it is done. If the meeting is done, it is done. If at that time, the work was not completed, continue some other time. Putting too much pressure on a person produces poor results. A continuation could bring out new ideas.
- Be clear with priorities and stick to them. Do not change the task. Keep them working on what is important. It will be very beneficial in the long run.
To end, burnout is a result of being maximized all the time. Simple band-aid solutions and reward structures will not help anyone. The approach to preventing it requires changing how we treat people. By treating them not as resources but as human beings that contribute for the betterment of the organization, it will create a more profound effect on the organization’s growth.









